Job Description

As a Shift Lead, you will ensure that the vision, culture, and core values of Dutch Bros are upheld on every shift. We look to our Shift Leads to be servant leaders within the shop, communicating with leadership on any internal or external feedback. They are the ones who do the hard, and sometimes less desirable, work so that the rest of the crew can focus on core values during shifts. Job Qualifications include 6 months of Broista experience at Dutch Bros preferred, no disciplinary action for the past 90 days, successful completion of the most recent flowcheck (90% score or better), and obtaining and maintaining a Food Handler Permit/Certification as required. The role requires availability to work a minimum of 32 hours per week as a full-time shift lead with a flexible schedule including early mornings, evenings, and weekends. Key responsibilities include leading the experience for every Broista on shift, cultivating the Dutch Bros atmosphere and standards, managing the shift, training new Broistas operationally and culturally, aiding Shop Manager and Shop Lead in shop support, and being a good role model by attending meetings and adhering to company policies. Physical requirements include constant standing/walking up to 10 hours, occasional stooping, kneeling, lifting up to 65 lbs, exposure to extreme temperatures, and frequent verbal communication and cash handling. Qualifying candidates may be eligible for relocation compensation. Employee benefits include free Dutch Bros swag and coffee, paid volunteer hours, Employee Assistance Program, financial wellness platform access, 401(k) eligibility after 1 year, education benefits after 1 year, and for full-time shift leads, employer-paid medical, dental, vision insurance, sick time, paid time off, and paid holidays.

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