Job Title: Release Manager
Location: Plano, Richmond, Charlotte, Pennington (Hybrid)
o 10+ years in a similar role, e.g. Release manager, Release operations, Change Management
o Must be able to handle multiple applications and releases at Domain or Tech Executive level.
o Should be able to own tasks and support management in achieving the stated goals.
o Should mentor new team members.
o Expected to identify Process gaps, Risk, and other Operational Excellence items.
o Proficient in working on ITSM Remedy Change Management tool
o Expert knowledge on MRA 2 guidelines
o On an as-needed basis, run releases during weekends including coordination, engagement of stakeholders/participants, sending out status updates, facilitating triage in case for any issues.
o Ensure MRA 2 guidelines are followed End to End through the Release Life cycle.
o Ensure Enterprise Change Management (ECM) guidelines are followed End to End through the Release Life cycle.
o Manage post productions issues to closure as well as PIR (Post Implementation Reviews).
o Conduct lessons learned and produce scorecards on release activity and ensure those are mitigated/resolved for future releases.
o Ensure all application documentation is managed, ensuring that signoff is received at each phase of the test cycle.
o Due to time criticality, need to proactively handle/identify any potential risk associated with the change and notify the application development team.
o Identify process improvement, risk associated with existing process and ideas which can reduce efforts based on time/cost and qualify under OPEX ideas (Optional)
Thanks and Regards
paul@ampstek.com
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