Job Description
Diligent Delivery Systems is seeking a dynamic and results-driven Sales Manager to lead our sales team and drive growth within our organization. The ideal candidate will possess a strong background in logistics and supply chain management, with expertise in transportation management systems and account management. This role requires a strategic thinker who can effectively manage relationships with clients and carriers, ensuring the delivery of exceptional service while achieving sales targets.
Salary commensurate with experience. Please provide your compensation requirements when you apply.
Responsibilities:
· Achieve growth and attain sales targets as directed by corporate leadership
· Recruit, hire, onboard and train new sales representatives (AMs, AE, BDMs and BDCs)
· Weekly one-on-one meetings with sales representatives
· Manage performance monitoring of AMs, AEs, BDMs and BDCs with effective coaching, counselling, and action plans
· Review and evaluate activity reports through Flash reports, Zoho activity, Operations/Revenue reports weekly
· Establish key metrics and accountability for sales team (daily, weekly, monthly)
· Implement action plans to increase business in all sales territories
· Travel to various markets and work with sales representatives and collaborate with local management teams.
· Participate in sales calls with CGO of Sales in-person or via conference calls
· Present sales, revenue and expense reports and realistic forecasts to the corporate management team
· Establish new opportunities and personal sales that generate additional revenue
· Ensure high level of customer service is delivered to customers
· Handling and resolving customer complaints regarding a product or service
· Travel as needed for customer/carrier meetings and industry conventions
· Assist in establishing and developing carrier and vendor relationships
EDUCATION, SKILLS AND ABILITIES:
· Bachelor’s degree required from accredited institution in business administration or related field required
· Minimum of 3-5 years of experience within the logistics, delivery and/or transportation industry highly preferred
· Successful and verifiable experience as a sales leader or sales manager, consistently meeting or exceeding targets
· Committed to continuous education through workshops, seminars and conferences
· Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
· Proven ability to drive the sales process from plan to close
· Strong business sense and industry expertise
· Excellent mentoring, coaching and people management skills
ABOUT US:
DILIGENT DELIVERY SYSTEMS is an established yet fast growing freight forwarding, transportation, and logistics provider with locations and partners throughout the country to better serve our clients.
Founded in 1995, Diligent has been providing local and regional delivery services to several niche industries. We are expanding our services to enable our customers to use Diligent as a complete transportation provider. Our services include Hotshot Express delivery, Stat Medical Couriers, Dedicated Driver Outsourced Fleet Management, Warehouse & Distribution Network, Over-The-Road Trucking (LTL & FTL).
We are proud to be an Equal Opportunity Employer.
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